Privacy Policy

Last updated: 2024

Raqito ("Raqito", "we", "us" or "our") is committed to protecting the privacy of visitors to our website and clients who use our corporate team building services. This Privacy Policy explains what personal data we collect, why we collect it, how long we keep it, who we share it with, and what rights you have under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Raqito is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your personal data, please contact us using the details in the "How to Contact Us" section below.

1. Who We Are

Raqito
74 Kings Road
London, N6 5TY
United Kingdom
Email: [email protected]
Phone: +44 20 7179 1368

2. Personal Data We Collect Through Our Website Form

Our website includes a contact/enquiry form that visitors use to request information about our corporate team building services. When you submit this form, we collect the following personal data:

Your name
Your email address
Your telephone number (if provided)
Your company name (if provided)
Any additional information you choose to include in your message, such as details about your event requirements

We collect this data solely to respond to your enquiry, provide quotations, arrange team building events, and maintain a record of our business communications with you.

3. Legal Basis for Processing

Under the UK GDPR, we rely on the following legal bases to process your personal data:

Legitimate interests (Article 6(1)(f) UK GDPR) — to respond to enquiries submitted through our contact form and to pursue our ordinary business activities of providing corporate team building services;
Performance of a contract (Article 6(1)(b) UK GDPR) — where you engage us to provide team building services, we process your data to fulfil that contract;
Consent (Article 6(1)(a) UK GDPR) — where we rely on your consent, for example for advertising measurement as described in Section 6 below.

4. How Long We Keep Your Data

We retain personal data submitted through our contact form for as long as necessary to respond to your enquiry and, where a business relationship develops, for the duration of that relationship plus a reasonable period afterwards to comply with our legal, accounting and tax obligations. Where no further contact or engagement occurs, we will delete enquiry data within a reasonable period, typically no longer than 24 months from the date of your last communication with us.

5. Who We Share Your Data With

We do not sell your personal data. We may share personal data with:

Service providers who support our business operations, such as email hosting or website hosting providers, acting under our instructions;
Professional advisers, such as accountants or legal advisors, where necessary;
Regulatory or law enforcement authorities, where we are required to do so by law.

We do not transfer personal data outside the United Kingdom. If this changes in the future, we will update this policy and ensure appropriate safeguards are in place in accordance with UK GDPR requirements.

6. Cookies

The only cookie set by this website is consent_mode. This cookie stores your consent choice regarding advertising measurement and is retained for one year. We do not use any analytics cookies, no session cookies, no CSRF cookies, and no third-party tracking cookies of any kind on this website.

Advertising measurement only runs after you have given your consent, and only on the confirmation page displayed after you submit our enquiry form. If you do not consent, no advertising measurement takes place.

7. Your Rights

Under the UK GDPR and the Data Protection Act 2018, you have the following rights in relation to your personal data:

The right to be informed about how your data is used;
The right of access to the personal data we hold about you;
The right to rectification of inaccurate or incomplete data;
The right to erasure of your personal data in certain circumstances;
The right to restrict processing of your personal data;
The right to data portability;
The right to object to processing based on legitimate interests;
The right to withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month, in accordance with UK GDPR requirements.

8. Right to Complain

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters. We would, however, appreciate the opportunity to address your concerns directly before you approach the ICO.

9. How to Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: